Where we ship

We ship all over the world with free shipping worldwide on all orders over €200.
The carrier used is TNT, for Russia Poste Italiane.

Costs and delivery times

  • The price is in € (Euro). The applicable price is the one published onto the shop at the time the orders are placed by the customers;
  • The price is inclusive of VAT (22%) if the products are shipped by Lesy Srl and delivered inside the European Union;
  • The price does not include shipping costs. Lesy Srl may request that the customers bear part of the costs that will vary depending on the type of delivery, the quantity of shipped products, the volume, the weight and the destination; 
  • The contribution requested from Lesy Srl for costs is shown separately from the price, before the order by the customers and will be paid by the customers jointly with the payment of the price.
The order will be processed (unless otherwise specified in the product sheet) in 6-8 days with standard shipping.
If you require a faster shipping you have to make a request to customercare@lesy.it, you will be communicated processing times and costs.
The order is processed on the first working day (if the order is placed during holidays and weekends)

Within the European Union

There are no additional fees or duties on products shipped to countries within the European Union. Customers will not have to pay anything to delivery.

Outside the European Union

Shipments to destinations outside the European Union may be subject to import taxes or customs duties. These charges are the sole responsibility of the recipient, who will pay said fees to the shipping or to the relevant authorities.

N.B: Shipping to the United States of America

As mentioned above, products shipped to the US are subject to customs fees and import duties. Also, US customs require that the recipient provide a Social Security Number or Not US Citizen Import Number - CBP Customs Border Protection Assigned Number.

Failure to clear customs

The customer, in order to ensure that the package is duty, has to provide all necessary information and / or extinguish its taxes. If the package does not clear customs, it will be returned to our warehouse. For more information see our policy on Returns.

Track the shipment

Upon shipment you will receive an email containing your No. Shipping.
Please note: according to Italian law the goods travel at risk of the recipient. For this reason it is important that the person authorized to pick up has to be present at the time of delivery. Signing the receipt lift the carrier of any responsibility, is good practice to ensure the integrity of the package and the seals applied by Lesy Srl before you sign the receipt. Lesy is not responsible for damage during shipment or theft.